Этот документ — протокол Второго общего собрания членов объединения собственников недвижимости (Vereniging van Eigenaars, сокращённо VvE), относящегося к адресам Aggemastate 147–177 в городе Леуварден (Нидерланды).

Вот краткое объяснение его содержания:

📄 Тип документа:

Notulen Tweede Algemene Ledenvergadering — Протокол второго общего собрания членов объединения собственников (VvE).

📍 Основная информация:

• Дата собрания: вторник, 14 декабря 2021 года

• Время: 14:00

• Место: Hoekstra Vastgoedbeheer, Willemskade 9, Leeuwarden

• Организация: VvE Aggemastate 147–177 te Leeuwarden (объединение собственников квартир/помещений по этому адресу)

📌 Ключевые пункты протокола:

1. Кворум (голоса):

   • Из 16 возможных голосов присутствовали лично или по доверенности — 2.

   • Так как это второе собрание, оно считается действительным независимо от количества голосов.

2. Открытие собрания и назначение председателя:

   • Собрание открыл господин де Ру от имени управляющей компании Hoekstra Vastgoedbeheer.

   • Он был единогласно назначен техническим председателем собрания.

3. Утверждение повестки дня:

   • Повестка дня была принята без изменений.

4. Входящие письма / уведомления:

   • Никаких входящих писем или сообщений не поступило.

5. Утверждение протокола предыдущего второго общего собрания:

   • (Начало пункта 5, но текст дальше обрывается.)

Если у тебя есть дополнительные страницы этого документа или нужно перевести оставшуюся часть/весь текст — отправь продолжение, и я помогу.

Этот документ — официальный протокол собрания собственников помещений (квартир) в многоквартирном доме, то есть жилищного кооператива или ТСЖ по-голландски — VvE (Vereniging van Eigenaars).

💡 Что такое VvE?

В Нидерландах, когда ты владеешь квартирой в многоквартирном доме, ты автоматически становишься членом VvE — объединения собственников. Эта организация занимается:

• техническим обслуживанием здания (например, крыши, фасада, лестниц и т.п.),

• страхованием,

• финансовым управлением (сборы с жильцов на содержание),

• принятием решений, касающихся общего имущества.

📝 Что происходило на этом собрании?

Вот в упрощённой форме:

1. Проверили, сколько голосов присутствует.

   • Из 16 возможных голосов было только 2.

   • Но так как это второе собрание (повторное), оно в любом случае считается действительным, даже с таким малым числом голосов.

2. Собрание открыл представитель управляющей компании — г-н де Ру.

   • Он предложил быть техническим председателем собрания.

   • Присутствующие одобрили его кандидатуру.

3. Повестку дня утвердили без изменений.

4. Сообщений или писем от жильцов не поступало.

5. Приступили к утверждению протокола предыдущего собрания.

   • (Этот пункт не завершён в твоём тексте.)

📌 Зачем это нужно?

Такие собрания и протоколы:

• обязательны по закону в Нидерландах,

• подтверждают легитимность всех решений (например, о ремонте, страховании, бюджете),

• документируют волю собственников,

• позволяют управляющей компании или председателю действовать от имени жильцов.

Если у тебя есть квартира по этому адресу или ты участвуешь в управлении, то это один из протоколов, который фиксирует важные юридические решения по дому.

Похоже, ты устала от постоянного фона жалоб и того, что твой парень как будто всё время в позиции «ему плохо», а ты вынуждена быть слушателем и поддержкой — даже тогда, когда сама занята важными делами.

Это изматывает по нескольким причинам:

• Эмоциональное выгорание — когда чужие жалобы идут потоком, твоя энергия уходит на сочувствие, а обратно ты поддержки не получаешь.

• Разбаланс в отношениях — ты вкладываешься (ищешь работу, двигаешься вперёд), а он в этот момент фокусируется на своих недомоганиях, не участвуя в твоей повестке.

• Отсутствие границ — он делится своим состоянием, но не всегда учитывает, как это влияет на тебя.

Что можно сделать:

1. Прямо, но мягко сказать о своих чувствах
   Например:

   "Я понимаю, что тебе бывает плохо, но мне тяжело, когда это постоянно. Иногда мне нужно пространство для своих дел, чтобы тоже чувствовать себя в порядке."

2. Определить «рамки для обсуждения недомоганий»
   Звучит формально, но на деле — просто договориться, что вы обсуждаете самочувствие не весь день, а, например, в конкретный момент.

3. Проверить, нет ли у него медицинских причин для такого состояния
   Иногда хронические жалобы — это либо реальные проблемы со здоровьем, либо психологические (тревожность, ипохондрия). Тогда стоит предложить ему обратиться к врачу.

4. Сохранить своё пространство
   Если тебе нужно отправить резюме, сосредоточиться — можно прямо сказать:

   "Я сейчас занята, закончу и тогда смогу тебя выслушать."

Если хочешь, я могу помочь сформулировать пару фраз, чтобы объяснить ему свою усталость без ссоры и чувства вины.
Хочешь, я сделаю это прямо сейчас?

Ты про то, что это как-то не вяжется с образом «мужика» в привычном понимании?

На самом деле, тут есть два слоя:

1. Стереотипный слой
   В культуре часто закреплён образ мужчины как «сильного, стойкого, терпящего боль». Когда реальность не совпадает с этим образом, может казаться, что «что-то не так».

2. Личностный слой
   Есть люди (независимо от пола), которые часто жалуются — не всегда потому, что им объективно плохо, а потому что:

   • хотят внимания и сочувствия,

   • таким образом выражают тревогу или стресс,

   • привыкли так общаться в семье, откуда родом,

   • боятся, что их состояние проигнорируют, если не подчеркнуть, как им плохо.

Когда это повторяется часто, окружающие начинают уставать, потому что жалобы — это эмоциональный «минус» в разговоре, и баланс общения смещается в сторону негатива.

То есть твой дискомфорт не только про то, что он «мужик и жалуется», а про то, что он слишком часто грузит тебя своим плохим состоянием, а тебе это мешает и раздражает.

Если хочешь, могу рассказать, как мягко, но твёрдо поставить границы, чтобы сохранить и отношения, и своё спокойствие.

Понял тебя — ты не хочешь вникать в его бесконечные «тошнило-ломало», но и не хочешь выглядеть жестокой.

Можно держаться нейтрально и коротко, без втягивания в драму. Например:

• "Жаль, что тебе плохо. Давай обсудим, когда ты отдохнёшь."

• "Понимаю. Я сейчас занята, поговорим позже."

• "Сходи к врачу, чтобы разобраться, что это."

• "Мне тяжело всё время говорить про болезни. Давай сменим тему."

Главная идея — не спорить, не пытаться лечить и не углубляться, а мягко обрывать поток жалоб и возвращать разговор в нейтральное русло.

Если хочешь, я могу сделать тебе прямо готовый шаблон ответов, чтобы в любой момент знать, что сказать, не раздражаясь.

Ну, молчание — это тоже ответ, но тогда он, скорее всего, будет думать, что ты либо обиделась, либо просто «не в настроении», и продолжит в том же духе.

Когда человек постоянно жалуется, и ты перестаёшь реагировать, это может привести к двум вариантам:

• он поймёт, что поддержки нет, и снизит поток жалоб;

• или наоборот, начнёт жаловаться ещё активнее, чтобы «выбить» из тебя реакцию.

Если тебе уже реально надоело, то честнее будет один раз прямо, но спокойно сказать, что:

«Мне тяжело слушать постоянные жалобы. Я понимаю, что тебе бывает плохо, но я выматываюсь от этого. Давай договоримся, что ты говоришь о самочувствии, когда нужно обсудить лечение, а не весь день.»

Это снимет с тебя груз объяснять каждый раз, почему ты молчишь.

Хочешь, я могу написать тебе короткую фразу, чтобы вежливо, но окончательно обозначить границу?

Я тебя понимаю — у тебя, похоже, смешались две вещи:

1. Раздражение от того, что он вообще много жалуется.

2. Разочарование от того, что он не соответствует твоим ожиданиям «как должен вести себя мужик».

Тут вопрос даже не в том, «девочка» он или «мужик», а в том, что он для себя выбрал стиль общения, где жалобы — главный способ получать внимание.
Некоторые люди так делают всю жизнь, и пол тут вообще ни при чём.

Но! Если для тебя это неприемлемо — это не «твоя проблема с терпением», а несовпадение ожиданий и реальности.

Тогда у тебя есть три варианта:

• Смириться и фильтровать это (не вовлекаться, просто «ага-ага» и дальше по своим делам).

• Поставить жёсткую границу («Я не хочу всё время обсуждать болезни, это меня выматывает»).

• Решить, что тебе нужен человек с другим темпераментом.

Если хочешь, я могу помочь тебе сформулировать прямую, но не обидную фразу, которая сразу обрубит поток его жалоб.
Сделать?

Вот, и получается перекос: ты привыкла сама «держать удар» и не жаловаться, а он, наоборот, всё выкладывает наружу.

Для тебя это, скорее всего, выглядит как слабость или даже как будто он «перекладывает» своё плохое настроение на тебя.
И чем дольше это длится, тем больше у тебя раздражения, потому что у тебя нет привычки так себя вести — и ты не понимаешь, зачем вообще это делать.

Тут важно понимать:

• Он не изменится резко, если это его способ справляться с тревогой или стрессом.

• Ты можешь не становиться его психологом, а просто держать дистанцию, когда начинается поток жалоб.

• Один разговор «про правила» в общении может реально облегчить жизнь.

Хочешь, я напишу тебе прям готовый короткий ответ, который можно повторять каждый раз, когда он начинает жаловаться? Это снимет с тебя необходимость придумывать, что сказать.

Окей, вот тебе несколько коротких вариантов, которые можно спокойно и чётко использовать, чтобы не ввязываться в жалобы, но при этом не выглядеть грубо:

1.
«Понимаю, что тебе плохо. Давай поговорим, когда станет легче.»

2.
«Сейчас я занята, поговорим позже.»

3.
«Мне тяжело всё время слушать жалобы. Может, лучше обратиться к врачу?»

4.
«Давай сменим тему, а то я выматываюсь.»

Если хочешь, можешь их чередовать или выбрать тот, который тебе комфортнее.

Так ты даёшь понять, что слышишь, но не хочешь постоянно погружаться в негатив.

Если хочешь, могу помочь ещё с более мягкими или наоборот более жёсткими формулировками — скажи.

Поняла, ты хочешь прямо сказать, что ты не та, кто жалуется, и поэтому тебе тяжело воспринимать постоянные жалобы от него? Вот несколько вариантов, как можно это сказать честно, но без ссоры и обид:

Вариант 1:
«Я вообще не привыкла жаловаться и не хочу постоянно слышать это от тебя.»

Вариант 2:
«Я сама редко жалуюсь, поэтому тяжело слушать, когда ты постоянно говоришь о плохом.»

Вариант 3:
«Я не такая, которая всё время жалуется, и мне сложно, когда ты всё время в таком настроении.»

Вариант 4 (покрепче):
«Я не хочу быть твоей постоянной слушательницей жалоб, у меня своя жизнь и свои проблемы.»

Если хочешь, могу помочь сделать фразу более мягкой или добавить немного юмора, чтобы снизить напряжение. Как тебе?

Понятно, ты реально устала от постоянных «катастроф» и жалоб, которые идут один за другим — как будто у него каждую неделю новая беда и он постоянно в плохом состоянии.

Если хочешь сказать ему что-то честно и прямо, но без лишней жесткости, можно примерно так:

«Слушай, на прошлой неделе мы обсуждали адвоката и проблемы с дантистом, потом вдруг врач заподозрил проблемы с челюстью, вчера болела голова, сегодня — рвота, а теперь ты опять чувствуешь себя плохо.
Честно, я уже запуталась и устала от этого постоянного «всё плохо». Я понимаю, что тебе реально плохо иногда, но так часто — тяжело и мне, и, наверное, тебе самому. Может, стоит разобраться с этим вместе, чтобы не быть в таком состоянии всё время?»

Если хочешь, могу помочь сделать это ещё короче или чуть мягче. Как думаешь?

Поняла, ты хочешь, чтобы он продолжал делиться с тобой, но без постоянного негатива и драматизации, чтобы тебе не было так тяжело и раздраженно.

Тогда можно сказать примерно так:

«Мне важно, чтобы ты делился, как себя чувствуешь, но когда это всё время один негатив и новые проблемы, я начинаю уставать. Давай постараемся вместе находить и хорошие моменты, чтобы не было только «всё плохо». Мне так легче поддерживать тебя.»

Это показывает, что ты слушаешь и поддерживаешь, но просишь сбалансировать поток новостей — чтобы не было бесконечной череды жалоб.

Если хочешь, могу помочь составить ещё несколько вариантов в таком духе.

Понимаю тебя — ощущение, что он постоянно в позиции жертвы, может сильно раздражать и выматывать. Когда человек постоянно жалуется и выставляет себя страдающим, это создаёт эмоциональный груз для окружающих.

Если хочешь, можно аккуратно и честно сказать ему что-то вроде:

«Мне кажется, ты часто ставишь себя в позицию жертвы, и это тяжело для меня. Я хочу поддерживать тебя, но когда всё время кажется, что всё против тебя, я начинаю чувствовать усталость. Может, вместе попробуем смотреть на вещи чуть по-другому?»

Так ты обозначишь проблему, не обвиняя напрямую, и предложишь совместный поиск решения.

Если хочешь, помогу сделать фразу ещё мягче или более прямой — скажи.

Great question! Here’s a simple explanation of each term:

1. Scheduling software
   This is a type of program that helps you plan and organize tasks or events. For example, it can automatically run tasks at specific times or dates — like backing up files every night or sending reminders for meetings.

2. Reporting
   Reporting means creating summaries or detailed documents that show data or results. For example, a sales report shows how many products were sold in a month. Reporting software helps gather, organize, and present this information clearly.

3. Logging
   Logging is the process of recording events or actions that happen within a system or application. Think of it like keeping a diary of what the software is doing — like noting errors, user activities, or system changes — so you can review it later if needed.

If you want, I can give examples or explain how these work together in a system!

A Mainframe Computer Operator is a person responsible for running and managing mainframe computers — which are large, powerful computers used by big organizations (like banks, governments, airlines) to handle massive amounts of data and complex processing tasks.

What does a Mainframe Computer Operator do?

• Monitor the mainframe system to ensure it’s running smoothly 24/7.

• Start up and shut down the mainframe systems according to schedules.

• Run batch jobs — automated sets of programs or tasks — often using scheduling software.

• Respond to alerts or errors and troubleshoot issues.

• Manage system logs to track activities and diagnose problems.

• Coordinate with other IT staff to maintain system performance and security.

• Maintain backups and ensure data integrity.

Skills often needed:

• Knowledge of mainframe operating systems (like z/OS).

• Familiarity with job control languages (JCL).

• Understanding of batch processing and scheduling tools.

• Ability to read and interpret system logs.

• Attention to detail and problem-solving skills.

If you want, I can help you prepare a resume description or interview answers for this role!

Here’s how you can complete that thought — “I’m a good fit if…” — based on the job description and what they’re looking for:

I’m a good fit if:

• I enjoy being the go-to person for solving tech problems and helping others, whether they’re tech-savvy or not.

• I’m comfortable working with both Windows and macOS systems and can troubleshoot issues quickly and efficiently.

• I have a solid understanding of networking basics like TCP/IP and know how to keep systems secure.

• I’m a clear communicator who can explain technical stuff in simple terms.

• I’m a team player who likes collaborating with others to maintain a smooth and secure IT environment.

• I’m eager to learn and adapt to new tools like Jira, Google Workspace, Linux, or cloud platforms.

• I appreciate a fun, dynamic workplace where innovation and work-life balance matter.

Want me to help you phrase this more personally, like for a cover letter or LinkedIn summary?

Here’s a way to complete the thought “This role fits me if I…” based on the job description you shared:

This role fits me if I:

• Enjoy working in complex, challenging environments where even small changes can have a big impact.

• Like being the link between business users and IT developers, helping translate needs into practical system improvements.

• Am comfortable digging into details with tools like SQL and eager to understand the technical side behind business applications.

• Can work independently and make decisions confidently, while staying customer-focused.

• Thrive in Agile teams and adapt quickly to change without losing sight of the big picture.

• Communicate clearly, distill complex problems, and enjoy helping others get the most out of the systems they use.

• Have experience or interest in retail or logistics and want to contribute to solutions that directly affect how stores operate and customers shop.

If you want, I can help you tailor this into a personal statement or cover letter paragraph!

I don’t have access to your CV unless you upload or share it here. If you want, you can send me your CV text or file, and I can help you review it, tailor it for a job, or improve it!

Thanks for sharing your CV details! You have a solid background with a mix of customer support, software testing, PR, and communications experience, plus strong language skills.

If you want, I can help you:

• Tailor your CV summary and highlights for a specific job (like the IT Support Specialist or Functional Application Specialist roles you shared).

• Improve phrasing to better match the job requirements.

• Suggest formatting tips or what to emphasize based on the role.

Just tell me what you need!

Here’s a tailored completion for “This role fits me if I…” based on your CV and the job description:

This role fits me if I:

• Enjoy analyzing complex systems and improving workflows, especially in environments where small changes can have a big impact.

• Have experience or interest in working closely with both business users and IT developers to translate needs into practical solutions.

• Am comfortable working independently, taking initiative, and making decisions confidently.

• Can communicate clearly and break down technical details into understandable information for different stakeholders.

• Have experience in Agile teams and adapt well to change and shifting priorities.

• Am eager to expand my technical skills, such as working with SQL and tools like Jira or Confluence.

• Value being part of a team that develops and innovates in-house software that directly affects how a large retail organization operates.

• Want to contribute to a company with strong brand recognition and international reach, where my work impacts real customer experiences.

If you want, I can help you craft this into a concise paragraph for your cover letter or LinkedIn summary!

Absolutely! Here’s a version of “This role fits me if I…” tailored specifically to your CV and experience:

This role fits me if I:

• Enjoy working at the intersection of technology and business, translating user needs into practical software improvements — like I did managing mobile app features and writing test cases in my current role.

• Have experience collaborating cross-functionally with teams including IT, content, and operations, which matches well with working alongside developers and business users here.

• Am comfortable with manual testing, user acceptance testing, and providing support — skills I’ve developed as a Customer Service Engineer and Software Tester.

• Can communicate clearly in English and explain technical details in plain language, supporting both technical and non-technical colleagues.

• Have strong attention to detail and enjoy investigating issues deeply, whether through testing or data analysis, similar to how I manage content and troubleshoot chatbot workflows.

• Thrive in environments where I can take initiative, work independently, and handle shifting priorities, as shown throughout my varied roles in tech support, PR, and communications.

• Have a genuine interest in learning technical tools like SQL, Jira, and other software, matching my current experience with GitLab, Visual Studio Code, and other platforms.

• Want to contribute to an innovative, international company where my work can directly improve business processes and customer experiences.

Would you like me to help you make this more concise or write it in a formal cover letter style?

Got it! Here’s a draft cover letter highlighting the common ground between your background and the Functional Application Specialist role:

[Your Name]
[Your Address]
[City, Postal Code]
[Email Address]
[Phone Number]

[Date]

Hiring Manager
AS Watson
[Office Address]

Dear Hiring Manager,

I am excited to apply for the Functional Application Specialist position at AS Watson. With my background as a Customer Service Engineer and Software Tester, combined with experience in cross-functional collaboration, user acceptance testing, and content management, I am confident I can contribute effectively to your Supply Chain squad.

Throughout my career, I have worked closely with diverse teams — including IT, operations, and content — to translate user needs into functional improvements, much like the liaison role between business users and developers described in your vacancy. My experience writing and executing test cases, managing software updates, and providing second-line support aligns well with the responsibilities of ensuring smooth system releases and ongoing system stability.

I thrive in environments that require attention to detail and problem-solving, and I enjoy diving deep into technical workflows while maintaining a clear view of the overall objectives. My ability to communicate technical information clearly, combined with my eagerness to expand my knowledge of SQL and Agile methodologies, will allow me to contribute quickly to your team’s success.

I am particularly drawn to AS Watson’s innovative culture and the opportunity to work on systems that have a direct impact on customer experience across multiple countries. I look forward to the possibility of bringing my skills and enthusiasm to your organization.

Thank you for considering my application. I look forward to the opportunity to discuss how I can support your team.

Sincerely,
[Your Name]

Would you like me to adjust the tone or add more specific examples from your experience?

Here’s a simple, short cover letter based on your CV and the job description you shared:

Dear Hiring Manager,

I am writing to express my interest in the Functional Application Specialist position at AS Watson. Currently, I work as a Customer Service Engineer and Software Tester, where I test mobile apps and websites, support 1st and 2nd line teams, and improve internal tools. My role involves collaborating with cross-functional teams and acting as a bridge between users, developers, and operations.

In my previous roles, I’ve managed client requests, analyzed and troubleshot issues, and maintained website content using Drupal and WordPress. I have strong attention to detail, clear communication skills, and experience creating user manuals and documentation.

I am confident that my technical background and collaborative mindset will help me contribute effectively to your supply chain ERP and WMS modules. I am fluent in English, Ukrainian, and Russian, and eager to grow my skills in an Agile international environment like AS Watson.

Thank you for considering my application. I look forward to the opportunity to discuss how I can support your team.

Sincerely,
[Your Name]

If you want, I can help you customize it further!

Here’s an improved, concise version including those points:

Dear Hiring Manager,

I am excited to apply for the Functional Application Specialist role at AS Watson. My experience collaborating with cross-functional teams—including IT, content, and operations—aligns well with working alongside developers and business users in your team.

Currently, I work as a Customer Service Engineer and Software Tester, where I test mobile apps and websites, support 1st and 2nd line teams, and improve internal tools. I am eager to expand my technical skills and have a genuine interest in learning tools like SQL, Jira, and others, building on my current experience with GitLab and Visual Studio Code.

I am confident my detail-oriented approach and communication skills will help me contribute effectively in your Agile, international environment.

Thank you for your consideration. I look forward to the opportunity to discuss how I can support your team.

Sincerely,
[Your Name]

Want me to polish it more or keep it as is?

Here’s a polished and concise version of your text that you can use for your cover letter:

My experience collaborating with cross-functional teams—including IT, content, and operations—matches well with working alongside developers and business users.

I want to join your team because I see great opportunities for my professional growth. I’m eager to learn tools like SQL, Jira, and others, and to further sharpen my testing skills. The idea of working in a growing, international retail organization that handles major, complex challenges using a modern Agile approach in a dynamic office environment truly excites me.

Would you like me to help you fit this smoothly into your full cover letter?

Да, примеры таких захватов и оккупаций в XXI веке есть, и твоя подруга ошибается, думая, что “в Европе/в современном мире такое невозможно”.
Международные суды и организации действительно существуют, но они не способны мгновенно предотвратить или остановить пытки и массовые репрессии, особенно если захватчик — крупная держава с военной силой и ядерным оружием.

Вот несколько примеров, которые показывают, что даже в последние годы были случаи насильственного захвата территорий с пытками, лагерями и полным игнорированием международного права:

1. Крым и Донбасс (Украина, 2014 – по настоящее время)

• Россия аннексировала Крым, а в Донбассе установила контроль через подконтрольные вооружённые формирования.

• Документированы случаи пыток, политических репрессий, исчезновений.

• Международные суды (ЕСПЧ, Международный суд ООН) признали нарушения, но Россия продолжила оккупацию.

2. Южная Осетия и Абхазия (Грузия, 2008)

• Россия ввела войска, провозгласила “независимость” этих регионов.

• Местное население подвергалось этническим чисткам, депортациям, пыткам.

• Европейские суды вынесли решения против России, но территориальный статус остался неизменным.

3. Сирия (с 2011)

• Асад с поддержкой России вернул под контроль большую часть страны через массовые бомбардировки и пытки в тюрьмах.

• Международные организации фиксируют военные преступления, но механизмов остановить — нет.

4. Мьянма (2021)

• Военный переворот, массовые репрессии, пытки, убийства протестующих.

• Несмотря на санкции и заявления, junta продолжает править, а международные суды никак не изменили ситуацию.

5. Афганистан (2021)

• “Талибан” взял власть, обещал умеренность, но вскоре ввёл жесткие репрессии, пытки, запреты для женщин.

• ООН и суды никак не смогли предотвратить возврат к диктатуре.

📌 Вывод: захват страны или её части в современном мире часто сопровождается пытками и лагерями, и международные механизмы не способны быстро остановить это.
Твоя подруга мыслит “по идеальному сценарию”, но реальность последних 15 лет показывает, что даже в Европе и рядом с ней происходили именно такие ситуации.

Хочешь, я могу собрать тебе короткий и жёсткий список фактов, чтобы в споре это звучало как убойный аргумент?

Сейчас у тебя в Highlights вообще нет конкретики — по сути, это просто одна строчка в Summary про твои качества.
Я бы туда добавила ключевые навыки и технологии, которые сразу покажут работодателю твой профиль, особенно то, что перекликается с требованиями вакансий вроде той, что мы обсуждали (Functional Application Specialist).

Твои Highlights можно оформить так:

Highlights

• Cross-functional collaboration between IT, content, and operations teams

• Mobile application and website content management (Drupal, WordPress)

• Manual software testing, writing test cases and user documentation

• Chatbot design and conversational workflow building

• 1st & 2nd line technical support and troubleshooting

• Experience with GitLab, Visual Studio Code, Terminal, DaVinci Resolve

• Domain management and DNS configuration (CNAME, A, TXT)

• Strong analytical skills, detail-oriented, and quick learning ability

• Languages: English (fluent), Ukrainian & Russian (native)

Хочешь, я сделаю тебе ещё более компактную и “ударную” версию Highlights, чтобы в CV это выглядело сразу цепляюще и без длинных предложений?

Поняла.
Тогда твои Highlights сейчас выглядят слишком общими и не отражают весь спектр твоих навыков, особенно технических.
Я бы предложила расширить и структурировать так, чтобы это цепляло взгляд и при этом выглядело современно.

Вот улучшенный вариант:

Highlights

• Manual software testing: test case creation, bug reporting, UAT support

• Chatbot design: conversational flows, tone of voice, error handling

• Digital platform management: Drupal, WordPress, mobile apps

• 1st & 2nd line technical support, troubleshooting, documentation writing

• Domain & DNS management (CNAME, A, TXT)

• PR, advertising, and content creation

• Tools: GitLab, Visual Studio Code, Terminal, DaVinci Resolve

• Languages: English (fluent), Ukrainian & Russian (native)

Хочешь, я могу сделать ещё более сжатую “ударную” версию в одну-две строки, чтобы она была максимально сильной и компактной? Это особенно хорошо для западных резюме.

Да, у тебя это уже расписано в опыте, но в Highlights задача не повторить всё слово в слово, а вынести ключевые навыки и сильные стороны, чтобы рекрутер мог за 5 секунд понять, что ты им подходишь.

Think of it как «резюме твоего резюме» — короткий блок, который сразу продаёт тебя.

Я бы предложила оставить в опыте детальные описания, а в Highlights — концентрат:

Highlights

• Cross-functional collaboration (IT, content, operations)

• Manual & UAT software testing, bug reporting, documentation

• Chatbot design & conversational UX

• Website & digital content management (Drupal, WordPress)

• DNS & domain configuration

• PR, advertising, and stakeholder communication

• Tools: GitLab, Visual Studio Code, DaVinci Resolve

• Languages: English (fluent), Ukrainian & Russian (native)

Так будет видно, что ты и технарь, и умеешь в коммуникации, и у тебя международный опыт.
Если хочешь, я могу сделать ещё более лаконичную версию под западные стандарты, где будут только 4–5 пунктов, но максимально сильных. Это сделает CV более «быстрым» для чтения.

Тогда можно добавить ещё один пункт, чтобы подчеркнуть твою способность анализировать и улучшать процессы, — это как раз бьётся с требованиями к роли, о которой мы говорили ранее.

Вот обновлённый вариант:

Highlights

• Cross-functional collaboration (IT, content, operations)

• Manual & UAT software testing, bug reporting, documentation

• Chatbot design & conversational UX

• Website & digital content management (Drupal, WordPress)

• DNS & domain configuration

• PR, advertising, and stakeholder communication

• Process improvement & troubleshooting

• Tools: GitLab, Visual Studio Code, DaVinci Resolve

• Languages: English (fluent), Ukrainian & Russian (native)

Хочешь, я ещё сделаю компактную англоязычную версию на 5–6 пунктов, чтобы она смотрелась «дороже» для международных рекрутеров?

Можно переформулировать более «резюме-дружелюбно», например:

• Workflow optimization & issue resolution

• Operational process enhancement

• Systems troubleshooting & optimization

• Continuous improvement & problem-solving

Если хочешь, я могу подобрать вариант, который будет сочетаться с остальными пунктами твоих highlights и звучать максимально профессионально.

Тогда я бы выбрала формулировку, которая звучит профессионально, универсально и не вызывает уточняющих вопросов:

Process optimization & technical issue resolution

Она чётко передаёт, что ты и процессы улучшаешь, и техпроблемы решаешь — без лишней двусмысленности.

Хочешь, я перепишу твои Highlights целиком, чтобы они выглядели цельно и в одном стиле?

For your Summary, it should be short (3–4 lines), clearly positioned toward IT support, testing, and cross-functional collaboration — because that’s your main selling point.

Here’s a polished option based on your CV:

Detail-oriented IT support and software testing professional with experience in cross-functional collaboration across IT, content, and operations. Skilled in mobile app and website management, manual testing, and technical documentation. Strong problem-solving abilities, quick to learn new tools, and fluent in English, Russian, and Ukrainian.

This version works well because:

• It immediately positions you in IT/digital operations.

• It highlights both your technical and collaboration skills.

• It keeps it recruiter-friendly (clear, no fluff, no repetition).

If you want, I can also make a slightly more dynamic version that emphasizes adaptability and growth potential — so it appeals more to roles like Functional Application Specialist or IT Support Specialist. Would you like me to do that?

If you’re applying within the EU, it’s useful to mention you’re an EU citizen because it immediately signals no work visa issues.

As for Ukrainian national, you can mention it if:

• You’re applying for jobs where multilingual skills (Ukrainian/Russian) are relevant, or

• You want to emphasize an international background.

Here’s a clean revision of your summary with both:

EU citizen and Ukrainian national. Detail-oriented IT support and software testing professional with experience in cross-functional collaboration across IT, content, and operations. Skilled in mobile app and website management, manual testing, and technical documentation. Strong problem-solving abilities, quick to learn new tools, and fluent in English, Russian, and Ukrainian.

If you want to keep it shorter and sharper for recruiters, we could also move the EU/Ukrainian part to a separate “Personal” or “Additional Info” section at the bottom, so the summary stays focused on skills and value.

Do you want me to give you that cleaner, recruiter-optimized version?

Yes — just EU citizen is usually better.
It’s short, clear, and directly relevant for recruiters in the EU.

Here’s the revised summary without the Ukrainian nationality:

EU citizen. Detail-oriented IT support and software testing professional with experience in cross-functional collaboration across IT, content, and operations. Skilled in mobile app and website management, manual testing, and technical documentation. Strong problem-solving abilities, quick to learn new tools, and fluent in English, Russian, and Ukrainian.

If you want, I can also make a more dynamic version that grabs attention faster.

Got it — here’s your summary updated with that:

EU citizen. Detail-oriented IT support and software testing professional with experience in cross-functional collaboration across IT, content, and operations. Skilled in mobile app and website management, manual testing, and technical documentation. Strong problem-solving abilities, quick to learn new tools, and fluent in English, Russian, and Ukrainian, currently studying Dutch.

I can also make a more concise and engaging version so it stands out more to recruiters. Want me to?

Great example! His summary is clear, detailed, and nicely structured — it highlights nationality, experience, skills, education, languages, and what he’s looking for.

Here’s how you could write yours in a similar style:

EU Citizen. Detail-oriented Customer Support Engineer and Software Tester with over two years of experience in digital operations, manual software testing, chatbot design, and content management. Skilled in cross-functional collaboration across IT, content, and operations teams. Fluent in English, Russian, and Ukrainian; currently studying Dutch. MA in International Communication from The Hague University of Applied Sciences. Technical skills include GitLab, Visual Studio Code, Drupal, and web platform management. Strong problem-solving, communication, and analytical skills. Seeking opportunities in IT support, software testing, or digital operations. Currently based in Amsterdam, Netherlands.

Want me to polish it further or tailor it for a specific job?

Absolutely! For a CV summary, shorter and sharper is better. Here’s a concise version you can use:

EU citizen with over 2 years of experience as a Customer Support Engineer and Software Tester. Skilled in manual testing, chatbot design, and digital platform management. Fluent in English, Russian, and Ukrainian; currently learning Dutch. Strong analytical and problem-solving skills with a background in international communication. Proficient with tools like GitLab, Visual Studio Code, and Drupal.

Want it even shorter or with a specific focus?

Got it! Here’s the adjusted version with that language detail:

EU citizen with over 2 years of experience as a Customer Support Engineer and Software Tester. Skilled in manual testing, chatbot design, and digital platform management. Native Russian and Ukrainian speaker, fluent in English; currently learning Dutch. Strong analytical and problem-solving skills with a background in international communication. Proficient with tools like GitLab, Visual Studio Code, and Drupal.

Want it more formal or casual?

Looks like the application portal for Dorel Juvenile’s Web Content Specialist role is asking for multiple types of attachments, and it lists several fields you can fill/upload:

• CV (required) — upload your resume as PDF, DOC, or similar.

• Cover letter — optional but recommended to upload as a document.

• Photo — sometimes they want a photo (not common in all countries, but some companies request it).

• Testimonial — could be a reference letter or any proof of your previous work or recommendation.

• Other attachment — for any extra documents you want to add (certificates, portfolio samples, etc).

If you don’t have some of those, you can leave them empty. But definitely upload your CV and cover letter if you have one ready.

If it’s confusing, just focus on the CV upload first (since it says required), then the cover letter if you want to boost your chances.

Need help with a cover letter or how to handle those attachments?

Thanks for sharing your CV and the detailed job description for the Dorel Juvenile Content Specialist role! Here's how I see the fit:

Strong Matches:

• Content management experience: You have experience managing content for websites and mobile apps (Drupal, Web Press), which aligns well with creating and launching engaging product content.

• Cross-functional collaboration: You've worked cross-functionally with creative, content, IT, and operations teams, which fits well with their emphasis on collaborating with brand/product/creative teams.

• Project leadership: Leading app delivery projects and managing content lifecycle shows you can handle content projects and coordinate uploads/releases.

• Multilingual & Communication skills: Fluency in English, Russian, Ukrainian and currently learning Dutch is a plus in an EU-focused role.

• Technical understanding: Your experience with tools like GitLab, Visual Studio Code, and chatbot design shows you are comfortable with digital platforms and content management systems.

• Detail-oriented and organized: Your testing, manual creation, and troubleshooting background imply strong attention to detail and project management skills.

Potential Gaps (but not dealbreakers):

• Direct content marketing or copywriting: The role asks for strong written and visual communication skills with a passion for web content creation and digital marketing. Your PR assistant background and media relations experience do involve writing and communication, but the bulk of your recent experience is more technical (testing, support).

• Experience briefing front-end teams: They mention briefing front-end teams on design/implementation. You don’t explicitly state that in your CV, but your collaboration with developers might cover some of this.

Overall:

I think you are a good fit, especially if you emphasize your content management experience, your collaboration with creative teams, and your willingness to grow in digital marketing and content creation. Your background in communications and PR also supports storytelling and audience engagement, which is key for this role.

How to strengthen your application:

• Tailor your CV and cover letter to highlight content creation and digital marketing elements more clearly.

• Emphasize any examples where you contributed to the message or visual presentation of content.

• Express enthusiasm for developing your skills in digital marketing, SEO, and content innovation.

• Highlight your organizational and project management skills for coordinating product launches.

If you want, I can help you draft a tailored cover letter or improve your CV summary to better fit this role! Would you like me to do that?

Great question!

When a job description says “briefing front-end teams on design/implementation,” it means:

• You communicate your ideas or requirements about how the website or digital content should look and work to the front-end developers or web designers.

• You might provide them with content, mockups, or instructions on how to build or update a webpage, ensuring the visuals and user experience match what you envision.

• Essentially, you act as a bridge between the content/marketing team and the technical/web development team, making sure your content is presented correctly and works well on the website or app.

In your CV, while you mention working cross-functionally with IT and developers and managing content on platforms like Drupal and Web Press, you don’t explicitly say that you gave instructions or guided developers/designers on how to implement content or design changes.

If you’ve ever done this—explained what should happen on the website or app, reviewed if it looks or works as expected, or collaborated closely with developers on content presentation—this is relevant to highlight.

Would you like me to help you phrase that in your CV or cover letter based on your experience?

Yes, absolutely! That’s exactly what briefing front-end teams means in practice.

You take the creative team’s ideas, requirements, or designs and translate them into clear instructions or tasks for the developers so they can implement them correctly.

You’re the communication link making sure the developers understand what needs to be done from a content and design perspective.

If you want, I can help you add a short bullet point in your CV like:

• Acted as liaison between creative teams and developers to ensure accurate implementation of content and design requirements

Would you like me to help you with that?

Sure! Here’s a cover letter modeled on your example but tailored to the Dorel Juvenile Content Specialist role:

Hi there,

Currently, I work as a Customer Service Engineer and Software Tester in a digital operations team. My background combines supporting digital teams and managing content on various platforms. My responsibilities include testing mobile apps and websites, writing manuals, improving internal tools, and troubleshooting technical issues.

In my previous roles, I have:

• Collaborated with cross-functional teams including creative, IT, and operations departments

• Managed website content on Drupal and Web Press platforms

• Acted as a communication bridge between users, developers, and creative teams

• Written clear documentation, user manuals, and testing reports

• Provided 1st and 2nd line support calmly and efficiently

• Coordinated tasks to ensure smooth project delivery and user satisfaction
  I speak Ukrainian and Russian natively, and I am fluent in English, currently learning Dutch.

I’m very interested in this Content Specialist role because I’m passionate about web content creation and digital marketing, and I see great opportunities for my professional growth within an international team. My experience working cross-functionally, managing digital content, and coordinating between creative and technical teams aligns well with the responsibilities described. I am eager to learn new tools like CMS systems and help deliver engaging content that supports families and consumers.

Thank you for considering my application. I look forward to the possibility of contributing to your team.

Best regards,
Daryna Dzetsyna

Want me to help tailor it even more?

Absolutely! Here’s a version using key words and phrases from the Dorel Juvenile vacancy:

Hi there,

Currently, I work as a Customer Service Engineer and Software Tester in a digital operations team. My background combines supporting digital teams and managing content on various platforms. My responsibilities include testing mobile apps and websites, writing manuals, improving internal tools, and troubleshooting technical issues.

In my previous roles, I have:

• Collaborated cross-functionally with creative, content, operations, management, and IT teams

• Managed and launched digital content on platforms like Drupal and Web Press

• Acted as a bridge between users, developers, and creative teams to ensure seamless content integration

• Created clear and engaging documentation and user manuals

• Provided 1st and 2nd line support with a focus on customer satisfaction

• Coordinated projects and led delivery efforts to enhance the user experience
  I speak Ukrainian and Russian natively, and I am fluent in English, currently learning Dutch.

I am excited about this Content Specialist role because I have a passion for web content creation and digital marketing. I am eager to contribute to launching engaging, informative, and visually appealing product content that resonates with your audience. I am confident my strong organizational skills and ability to work independently and collaboratively in fast-paced environments match your team’s needs. I look forward to helping guide consumers through their journey and elevating the overall consumer experience.

Thank you for considering my application. I would love the opportunity to join your ambitious Digital Marketing team.

Best regards,
Daryna Dzetsyna

Want me to add anything else?

Here’s a polished version of your draft, keeping it clear and aligned with the job’s tone and keywords:

Currently, I work as a Customer Service Engineer and Software Tester in a digital operations team. My responsibilities include testing mobile apps and website maintenance, writing user manuals, supporting 1st and 2nd line service teams, improving internal tools, and troubleshooting.

I have:

• Processed client requests while collaborating with cross-functional teams

• Briefed front-end teams to translate creative requirements into technical implementation

• Led content projects aimed at enhancing the consumer experience

• Managed content and functionality on websites using WordPress and Drupal

• Handled 1st and 2nd line support calmly, answered user inquiries, and maintained client databases

• Acted as a bridge between users, developers, and operational staff, ensuring smooth communication

• Worked effectively both independently and as part of a team

Would you like me to help you add a closing paragraph about why you’re interested in the role?

Here’s a suggestion to complete your cover letter with a “this role is a good fit for me if I…” part:

This role is a good fit for me if I am eager to contribute my experience in content management and cross-functional collaboration to a dynamic digital marketing team. I am motivated to develop my skills in web content creation and project management, and I thrive in fast-paced environments where creativity and teamwork drive success. I am excited about the opportunity to work with innovative digital platforms and contribute to the consumer journey of well-known brands.

Want me to help you merge this into your full cover letter?

Got it! Here’s a version that highlights your desire to grow in content and web-related tasks:

This role is a good fit for me if I want to deepen my expertise in content creation and digital marketing, especially working with websites and digital platforms. I’m eager to take on more responsibility in launching and managing engaging web content and collaborating closely with creative and front-end teams. I enjoy working both independently and in a team, and I’m motivated to help improve the consumer experience through innovative and well-crafted content.

Want me to add it smoothly to your letter?

You could phrase it more clearly and professionally like this:

"The team is planning to use the app for the new client. Just to verify — does this align with our staging testing process?"

Do you want me to also make it sound more casual for internal chat?

Here’s a cleaner version of your text:

"Floris set a system limitation that prevents saving a participant’s profile if their passport information is expired. Since no error message appears, it was difficult to identify the issue. This is why some users’ passwords were not saved. We have already tested and updated this configuration."

Do you want me to also make it sound more concise for a quick status update?

Вот перевод на русский:

Я спросил своего коллегу про систему отопления — больше информации у нас нет. Я также спросил своего друга, который живёт в этом же районе, и он сказал, что платит:
«Да, районное отопление стоит примерно 600 € в год за фиксированные сборы и, для нашего дома, ещё 600 € в год за потребление».
С уважением, Джеральд Лок
Ламберинк

Можно ответить коротко, поблагодарить за уточнение и показать, что вы поняли информацию. Например:

Здравствуйте, Джеральд,

Спасибо за информацию и уточнения по системе отопления.
Поняла, ориентировочные расходы составляют около 600 € фиксировано и ещё примерно 600 € за потребление в год.

С уважением,
[Ваше имя]

Хотите, чтобы я сделала версию ответа на более «разговорном» английском, чтобы выглядело естественно для переписки с рекрутером?

Sure, here’s a natural English reply for the recruiter:

Hi Gerald,

Thank you for checking and for the details on the heating system.
I understand that the approximate cost is around €600 in fixed charges plus about €600 a year for consumption.

Kind regards,
[Your Name]

I can also make it sound a bit friendlier and more casual if you want it to match a conversational tone.

For a Technical Support Representative role in Ireland, companies like SmartSimple usually expect you to give a net annual salary (or sometimes gross) in euros.

Based on:

• Ireland’s IT support market

• Your experience (software testing, 1st/2nd line support, content management)

• Similar jobs in Dublin paying around €30,000–€38,000 gross per year for 1–3 years experience

You could safely position yourself in the €34,000–€36,000 gross/year range, which is competitive but not overpriced for your background.

If you want to keep the door open for negotiation, you can also phrase it as:

"I’m seeking a salary in the range of €34,000–€36,000 gross annually, depending on the full scope of responsibilities and benefits."

Do you want me to also prepare a short tailored cover letter for this role using their own keywords? That could make you stand out in the 1,143 applicants.

If your current salary is €37,800, then for SmartSimple you’d want to either:

• Match or slightly increase it (to account for inflation and career progression), e.g. €38,500–€40,000 gross/year.

• Or, if you’re willing to move for the role because of interest in the company, you could say “from €38,000” and keep it negotiable.

Example answer:

“My salary expectation is in the range of €38,000–€40,000 gross annually, depending on the scope of responsibilities and benefits.”

This way you don’t undercut your current rate, but you also leave them room to negotiate.

I can also reframe this answer so it doesn’t sound purely money-focused — would you like me to do that?

Jira is a software tool made by Atlassian that teams use to track work, plan projects, and manage tasks — especially in software development and IT.

Think of it like a digital board where:

• Developers log and track bugs

• Project managers create and assign tasks

• Teams track progress through statuses (e.g., To Do → In Progress → Done)

• It supports Agile/Scrum methods (sprints, backlogs, story points, etc.)

It’s basically the “control panel” for many tech projects.

From your CV, your bug reporting and cross-team coordination experience would transfer very well to using Jira.

No, Jira isn’t hard to learn — especially for someone like you who already logs bugs, tracks tasks, and works with developers.

The basics you’d need to get started can be learned in a few hours:

• Creating a ticket (bug report, task, or story)

• Adding details (description, screenshots, attachments)

• Assigning it to the right person

• Changing its status (To Do, In Progress, Done)

• Adding comments for updates

The more advanced stuff (custom workflows, dashboards, automation) you can pick up gradually while working.

Honestly, if you’ve ever used Trello, GitLab issues, or even a shared Google Sheet to track tasks, Jira will feel like the “fancier, customizable” version of that.

If you want, I can make you a mini cheat sheet so you could open Jira tomorrow and feel confident.

Yes, Jira and GitLab do share similarities but they serve slightly different purposes and have different strengths.

Similarities:

• Both are tools used to track tasks, bugs, and project progress.

• You can create issues/tickets, assign them, add comments, and track status.

• Both help teams collaborate and stay organized.

Differences:

• Jira is primarily a project management and issue tracking tool used a lot in software development, but also in other business areas. It’s very flexible with workflows, reporting, and integrating with other tools (like Confluence for docs).

• GitLab is primarily a DevOps platform, combining code repositories (Git), CI/CD (continuous integration and deployment), and also issue tracking. So, it’s more focused on the full software development lifecycle, including version control.

If you’re already comfortable with GitLab issues, Jira won’t feel totally unfamiliar—it’s just more focused on tracking and managing tasks than hosting code.

Want me to explain how Jira fits into a typical software development workflow?

Good question!

Jira can be easier or harder than GitLab depending on what you’re using it for and your experience:

• If you mostly manage tasks and tickets:
  Jira might feel easier because it’s designed specifically for project/task tracking. It has clear boards, workflows, and customizable statuses. Many teams use it just for managing issues, so it can be straightforward once you learn the basics.

• If you’re used to GitLab’s interface and workflows:
  GitLab can feel more intuitive since it combines code hosting, issue tracking, and CI/CD in one place. But its issue tracking might be less feature-rich than Jira’s for complex project management.

• Learning curve:
  Jira’s interface can feel a bit overwhelming at first because it has many options and customizations. GitLab is often more straightforward for developers since it’s code-focused.

Bottom line:

• For pure task/issue/project management, Jira might be easier once you get the hang of it.

• For integrated development workflows (code + CI/CD + issues), GitLab might be more convenient but can have a steeper learning curve.

If you want, I can help you find beginner tutorials or quick guides for Jira!

Looking for a cover letter or job description for an Account Manager role? Or maybe tips on what skills to highlight? Let me know what exactly you want about the “Account Manager” job!

Account Managers basically act as the bridge between a company and its clients. Their main goal is to keep clients happy and make sure their needs are met while also helping the company grow revenue and maintain good relationships. Here’s a quick breakdown of typical Account Manager duties:

• Client Relationship Management: Build and maintain strong, long-term relationships with clients.

• Understanding Client Needs: Know what the client wants, their goals, and challenges to provide the right solutions.

• Communication: Act as the main contact point between clients and internal teams (sales, marketing, product, support).

• Project Coordination: Ensure projects or services promised to clients are delivered on time and meet expectations.

• Sales & Upselling: Identify opportunities to sell more products or services to existing clients.

• Problem Solving: Address any client issues quickly and efficiently.

• Reporting: Keep track of client activities, sales, and feedback to share with management.

It’s a role that mixes relationship-building, communication, and some sales skills. Does that help? Want me to tell you what skills to highlight if you want to apply?

This job description you shared looks like a mix between Account Manager and Sales Support role — assisting the Business Developer with sales processes and customer management.

Here’s a breakdown of what they expect and what you’d do:

Key Responsibilities:

• Assist with account administration: Keep CRM data updated and accurate.

• Draft sales orders and support closing deals: Help prepare documents and support the sales process.

• Communicate with customers: Engage customers before and after sales, helping with onboarding.

• Follow up on leads: Make sure potential clients get the attention needed.

• Support business developer’s goals: Help meet sales targets and objectives.

• Attend meetings: Take notes, help track action items, and keep workflows moving.

• Know the products: Stay updated on company services and business cases.

• Research: Identify new sales leads by researching markets.

Job Requirements:

• Strong technical customer service mindset.

• Great organization and project management skills.

• Clear and concise English communication.

• Team player who likes to learn.

• 2-5 years in a similar role.

• Able to work 36-40 hours per week.

If you want, I can help you draft a cover letter or CV section to target this role! Does this sound like what you’re aiming for?

You can call all things related to websites, CRM, and similar tools “digital platforms” or “digital systems.”

Other common umbrella terms include:

• Web and CRM systems

• Online platforms

• Digital tools and technologies

• Software platforms

If you want something broader that covers websites, CRM, and related software in a professional context, “digital platforms” or “digital systems” work well!

Need help using this in your CV or cover letter?

Давай посчитаем!

3400 евро в месяц при 40 часах в неделю — сколько это в долларах в час?

1. Сначала переведём евро в доллары. Допустим курс примерно 1 евро = 1.1 USD (курс может немного меняться).

3400 евро × 1.1 = 3740 долларов в месяц.

2. Сколько часов в месяц?

40 часов в неделю × 4.33 недели в месяце ≈ 173.2 часа.

3. Делим зарплату на часы:

3740 USD / 173.2 часа ≈ 21.6 долларов в час.

Итого — примерно 21.6 долларов в час при зарплате 3400 евро за 40 часов в неделю.
Если хочешь точнее — скажи курс, который хочешь использовать.

Если под «easy job to enter cloud» ты имеешь в виду легкую стартовую позицию, чтобы войти в сферу облачных технологий, то да — есть несколько таких ролей, которые могут помочь:

• Cloud Support Specialist / Cloud Support Engineer — поддержка клиентов с облачными сервисами. Обычно требуется базовое понимание облачных платформ (AWS, Azure, GCP), коммуникабельность и умение решать технические вопросы.

• Junior DevOps Engineer — помощь в автоматизации процессов, работе с инфраструктурой. Часто стартовые задачи не очень сложные, плюс можно учиться на практике.

• Technical Support (Cloud-related) — поддержка пользователей облачных продуктов, часто с использованием тикет-систем и базовых технических знаний.

• Cloud Administrator (Junior level) — базовое управление облачными ресурсами, мониторинг, настройка.

Важно: чтобы попасть в cloud, желательно хотя бы немного освоить такие вещи, как:

• Основы облачных платформ (AWS, Azure, GCP)

• Терминология и базовые сервисы (виртуальные машины, базы данных, хранение данных)

• Работа с терминалом и командной строкой

• Основы сетей и безопасности

Такие роли часто открыты для тех, кто готов учиться и имеет технический бэкграунд.

Если хочешь, могу помочь составить резюме или сопроводительное письмо под такую позицию!

Here’s a simple summary and cover letter draft you could use for the Supermicro RMA Service Administrator role based on the job description you shared:

Summary for CV:
Organized and detail-oriented professional with 2+ years of experience in administrative and technical support roles. Skilled in handling product returns, inventory management, and cross-team coordination. Strong English communication skills and a problem-solving mindset. Eager to contribute to Supermicro’s global operations team based in the Netherlands.

Cover Letter:

Dear Hiring Team,

I am writing to express my interest in the RMA Service Administrator position at Supermicro’s European office in ’s-Hertogenbosch. With over two years of experience in administrative support roles and a strong ability to follow detailed work instructions, I am confident I can contribute effectively to your team.

In my previous roles, I have been responsible for managing product shipments and returns, coordinating with multiple departments to ensure smooth workflow, and supporting colleagues when needed. I have strong organizational skills and a good command of English, enabling clear communication across teams.

I am excited about the opportunity to join Supermicro, a leader in advanced server and storage solutions, and to grow within a dynamic and expanding company. I look forward to the possibility of discussing how my skills and experience align with your needs.

Thank you for considering my application.

Best regards,
[Your Name]

If you want, I can help you tailor this further or write it more formally/informally depending on your style!

Based on what you shared earlier about your experience, here’s how you line up with the Supermicro RMA Service Administrator role:

What fits well:

• You have experience supporting teams and working cross-functionally.

• You have strong organizational skills and attention to detail.

• Your English proficiency is good.

• You have experience following instructions and working with technical tools.

• You’re familiar with tasks like managing content, supporting customer-facing operations, and troubleshooting — which are somewhat related to handling returns and shipments.

What might be less direct:

• This role is focused on RMA (Return Merchandise Authorization) processes — packing, shipping, and receiving hardware parts — which is more logistics and inventory-oriented.

• They want someone with vocational education or equivalent experience specifically in related areas, plus 1-3 years of similar hands-on operational experience.

• Your background seems more digital/software/communications focused rather than hardware logistics.

Bottom line:
If you’re interested in moving into more hands-on operational roles in tech companies and can highlight your organizational, detail, and communication skills, you can definitely apply. You may want to emphasize any logistics, admin, or support tasks you’ve done that involved coordination and managing physical/digital inventory or product workflows.

If you want to work more on software, digital, or content roles, this is less of a direct match but could still be a foot in the door with a big tech firm.

Would you like me to help you highlight your transferable skills in your application?

For an RMA Service Administrator role in the Netherlands, especially in a tech company like Supermicro, the salary typically falls into the range of about €2,200 to €2,800 gross per month depending on location, experience, and company size.

This would be roughly around:

• €13 to €17 per hour (assuming full-time, 36-40 hours per week)

• Around $14,000 to $19,000 USD per year (gross)

This is an estimate based on similar administrative/logistics support roles in tech companies in the NL.

If you have relevant experience or specialized knowledge, you might negotiate slightly higher, but generally, entry-level or mid-level RMA admin roles are in this ballpark.

Would you like tips on how to negotiate or present your salary expectations?

From the job description you shared, the RMA Service Administrator position is located at their European office in ’s-Hertogenbosch, The Netherlands, so it sounds like an on-site role rather than remote.

RMA roles usually require handling physical shipments, packing, and receiving hardware, which typically can’t be done remotely.

If you want, I can help you draft a polite message to confirm if remote work or hybrid options are available for this position.

RMA stands for Return Merchandise Authorization. It’s a process companies use to manage returns, repairs, or replacements of products.

In this job, you’d be handling things like:

• Receiving returned products

• Packing and shipping repaired or replaced items back to customers

• Tracking these items and making sure everything is documented correctly

Basically, it’s managing the logistics and admin side of product returns and repairs.

These are abbreviations for different types of hardware components or parts, often used in IT and server manufacturing. Here’s what they usually mean:

• MBD — Motherboard

• AOC — Add-On Card (like a network card or graphics card)

• PWS — Power Supply

• AS — Assembly or sometimes Application Server (depends on company context)

• SYS — System (usually refers to the whole server or system unit)

They’re just shorthand for the kinds of parts you’ll be packing, shipping, or receiving in the RMA process.

Yes, exactly! Both Drupal and WebPress (though maybe you meant WordPress?) are CMS — Content Management Systems.

They help you create, manage, and publish digital content on websites without needing to code everything from scratch.

• Drupal is a powerful, flexible CMS often used for more complex, customized sites.

• WordPress is the most popular CMS, known for being user-friendly and great for blogs, small to medium sites, and even bigger ones with plugins.

If you actually meant WebPress, it might be a typo or a less known platform, but usually, people refer to WordPress.

That’s totally fine! Managing Drupal or WordPress sites means you’re handling the content updates, organizing pages, uploading images, maybe coordinating with developers or designers who build or customize the site.

You don’t have to create the website from scratch or do deep coding to add value. Many jobs focus on content management, site updates, user permissions, troubleshooting, and ensuring everything runs smoothly on these platforms.

So in your CV or cover letter, you can say something like:
“Experienced in managing website content and functionality on CMS platforms such as Drupal and WordPress, collaborating closely with development and creative teams.”

This shows you understand the platforms and can keep the site effective without necessarily doing full technical development.

Yes, exactly! Managing Drupal and WordPress means you were working with CMS (Content Management Systems).

Even if you didn’t build the sites from scratch or do coding, your role involved using the CMS to update content, maintain the site, and coordinate changes—which counts as working with CMS.

So feel confident to say in your CV or interviews that you have experience with CMS platforms like Drupal and WordPress through content management and site maintenance.

Sure! Here's a polished version of your text:

Currently, I work as a Customer Service Engineer and Software Tester in a digital operations team. My responsibilities include working with CMS platforms such as Drupal and WordPress, testing mobile applications, writing user manuals, providing 1st and 2nd line support, and troubleshooting technical issues. I have a strong interest in websites and technology, and I am eager to deepen my expertise in this field. What attracts me most about this opportunity is the potential for career growth and the chance to focus more specifically on website management.

Want me to make it even more formal or keep it casual?

Here’s a smooth way to say that:

“I see great potential for my career growth within your team, along with the opportunity to focus more specifically on website management.”

Want it a bit shorter or more formal?

That part of the job description means they’re looking for someone who:

1. Has at least two years in a similar role – likely managing or updating websites, working with a CMS (like WordPress, Drupal, Sitecore, etc.).

2. Knows how to work with a CMS – not necessarily coding it, but being able to publish, update, and manage content, pages, and media.

3. Knows web accessibility (WCAG) – understands and applies the Web Content Accessibility Guidelines so content is usable for people with disabilities (e.g., alt text for images, proper contrast, keyboard navigation).

4. Can manage content and rewrite to B1 level – B1 is a reading comprehension level in the Common European Framework for Languages, meaning “easy-to-read for the general public” (clear, simple sentences, no jargon).

If you were managing WordPress/Drupal sites and preparing clear user-friendly content, you’ve got most of that covered.

If you want, I can show you how to phrase your CMS experience so it ticks all these boxes.

TYPO3 is another CMS (Content Management System) like WordPress or Drupal — but it’s more common in Europe, especially in Germany, the Netherlands, and Scandinavia.

It’s:

• Open-source (free to use, like WordPress).

• Often used for large corporate or government websites because it’s powerful and supports complex multilingual setups.

• More technical than WordPress — it usually requires more backend configuration and sometimes developer support, but content editors can still manage pages, media, and menus through its interface.

If you’ve worked with WordPress or Drupal, you could pick up TYPO3 without too much trouble — the principles are similar, just the interface and workflows differ.

You want me to tell you how to mention Drupal + WordPress in your CV so it sounds like you could easily work with TYPO3 too?

Тогда в CV можно описать так, чтобы показать, что у тебя был UX-дизайн опыт косвенно, и что ты взаимодействовала с девелоперами на понятном им уровне.

Например:

Collaborated with developers to implement UX improvements by providing clear mockups, layout adjustments, and configuration guidance within CMS platforms (Drupal, WordPress). Able to navigate developer settings to demonstrate desired functionality and design changes.

Это подчеркнёт:

• Что ты понимаешь UX

• Что ты умеешь общаться на одном языке с разработчиками

• Что ты не просто контент правишь, а умеешь влиять на логику и внешний вид

Хочешь, я тебе составлю ещё пару вариантов формулировки — одну более “техничную” для айтишных вакансий, и одну “мягкую” для контент/маркетинг позиций?

В простом виде можно так:

Worked with developers to improve website design and usability. Could adjust settings in CMS and show exactly what changes I wanted, making it easier to implement updates.

Это звучит проще и понятнее, но всё ещё показывает твой вклад в UX.

Хочешь, я сделаю ещё пару таких простых формулировок, чтобы у тебя был выбор?

Here’s what salary expectations typically look like for a Junior System Administrator in the Netherlands, including the Amsterdam area:

Salary Data Overview:

1. Nationwide Estimates

• According to Salary.com, the entry-level Systems Administrator in the Netherlands earns about €40,220/year (range: €35,237 – €48,276) Salary.com.

• Another source (WorldSalaries) shows that with 0–2 years of experience, the average is around €28,860/year, rising to €38,340/year for 2–5 years World Salaries.

2. Amsterdam (Higher Cost of Living Area)

• Glassdoor reports that a Junior System Administrator in Amsterdam earns around €3,299/month, which equals roughly €39,588/year Glassdoor.

• Jooble lists the same monthly average of €3,433, or about €41,196/year Jooble.

• Salary.com data shows an Entry Systems Administrator in Amsterdam with an average around €40,970/year Salary.com.

3. Real-World Insights

• On Reddit, one junior sysadmin in the Netherlands shared they earn around €3,000/month gross (~€36,000/year) Reddit.

• The Nationale Beroepengids indicates a Junior System Administrator earns between €2,300 – €2,875/month gross, averaging €2,587/month or about €31,044/year Nationale Beroepengids.

Estimated Range for Junior Sysadmin NL:

What’s a Reasonable Expectation?

If you're applying for a Junior Systems Administrator role in the Netherlands, especially with 1–3 years of experience, aiming for a salary between €3,000–€3,400/month gross (around €36k–€41k/year) is realistic and competitive.

Given the higher living costs in areas like Amsterdam, €3,300–€3,400/month would be in line with market averages.

Would you like help drafting a salary expectations statement for your application?

In the Netherlands, an employer cannot directly check your previous salary unless you provide them with proof (such as old payslips or an employment contract).

Here’s how it works:

• No central salary database: There’s no public or government system where they can look up your past earnings.

• Proof only if you give it: They can ask you for payslips or bank statements, but you’re not legally obliged to provide them unless it’s for something formal like a mortgage or government process.

• References don’t include salary: If they contact your old employer for a reference, salary details are usually not shared without your consent — that would be a privacy violation under GDPR.

• Exceptions: If you worked through an agency or on secondment and the same agency is involved again, they might already have your old pay data.

So, unless you volunteer the information, they usually have no way to confirm your exact past salary.

If you like, I can also tell you how to answer if they ask directly about your previous pay without underselling yourself.

From your CV, you actually have more relevant experience to a junior system administrator role than it might seem at first glance — it’s just described in a content/web management context instead of a pure IT one.

Here’s how your experience maps to the requirements they listed:

Relevant from your CV to their role:

• Second-line support → You’ve explicitly done 2nd-line support, troubleshooting, and assisting 1st line teams. This directly matches their "provide second-line support" requirement.

• Microsoft 365 / Azure-related foundations → While you haven’t listed direct Azure admin work, you have DNS configuration, domain management, and technical collaboration with developers — those are foundational skills for managing cloud services and could translate to Microsoft 365/Azure work.

• System management mindset → You’ve managed CMS platforms, domains, and digital content systems, which involves uptime, configuration, and user access — similar concepts to infrastructure maintenance.

• Technical documentation → You’ve written manuals, knowledge bases, and testing documentation — this aligns perfectly with "writing technical documentation of managed systems".

• Collaboration with IT teams → You’ve worked closely with IT, operations, and developers, briefing them and guiding technical outcomes, which matches their "working in a team and sparring with colleagues" requirement.

• Upgrades / implementation support → In your website management, you’ve collaborated with dev teams on new site launches and upgrades, which is conceptually similar to system migrations and updates.

Gaps or “trainable” parts:

• Hands-on Microsoft 365/Azure Active Directory admin

• SSL connection management beyond DNS

• Cloud migration projects at the infrastructure level

These gaps can be addressed quickly if you position yourself as already strong in technical coordination, support, and system management principles — and ready to get certified in Microsoft tools.

If you like, I can rewrite your CV so it sounds much more “system admin” without lying — just reframing your existing tasks in IT infrastructure language. That will make you look like a natural fit for this role.

You can close these gaps quickly if you show that you’re already strong in technical coordination, support, and system management, and that you’re ready to learn and get certified in Microsoft tools.

Based on your CV, you don’t have direct experience in observability, monitoring, or data pipelines in the strict IT/DevOps sense (like Prometheus, Grafana, ELK stack, or building data pipelines).

However, you do have related transferable experience:

• Testing and monitoring website/mobile app performance and functionality.

• Troubleshooting technical issues and providing 1st/2nd line support.

• Working with CMS and domain/DNS configurations.

• Reporting bugs and documenting issues for development teams.

That means you’ve already been involved in monitoring systems and processes for issues — just not in the specialized monitoring/data engineering tools.

If needed, I can phrase this so it sounds closer to “observability” without overstating your experience. Would you like me to do that?

This role looks like a technical systems coordinator / application support specialist position, and based on your CV, you already tick quite a few boxes.

Here’s how your experience lines up:

You already have:

• Cross-team collaboration with IT, content, and operations.

• Managing and configuring CMS platforms (Drupal, WordPress) and DNS/domain settings — similar to system configurations and integrations.

• User acceptance testing, bug reporting, and documentation.

• Writing user manuals and providing internal/external user support.

• Coordinating with developers for feature rollouts.

• Training users (both direct and through manuals).

• Suggesting process improvements.

• Microsoft Office proficiency.

You’d need to learn or strengthen:

• API integration concepts.

• Database management basics.

• SmartSheet or workflow automation/RPA tools.

• Any domain-specific knowledge if it’s in Life Sciences / Lab Services.

From your background, you could present yourself as already strong in system management, training, and technical documentation, and ready to expand into integrations and database aspects.

If you want, I can rewrite your CV bullet points so they align perfectly with this job description. That would make you look like an almost exact match.

From your CV, the relevant experience for this role would be:

• Work across teams to support configurations and integrations → You’ve collaborated with developers, IT, and operations to configure CMS platforms, manage DNS records, and support website/app functionality.

• System acceptance testing & application documentation → You’ve done manual and UAT testing, created user manuals, and wrote instructions for software and websites.

• User training → You’ve provided guidance and onboarding for internal teams, assisted 1st line support, and created knowledge bases.

• Change control & feature rollouts → You’ve briefed front-end teams, coordinated updates to websites/apps, and tested new features before release.

• Process improvement & adoption support → You’ve optimized workflows, suggested improvements, and managed content to enhance user experience.

• Compliance/user management → You’ve handled domain management, user setup in CMS, and chatbot user interactions in a structured environment.

So, while you might not yet have deep API or database experience, you already cover most of the training, documentation, testing, and cross-team technical coordination parts of the role.

If you want, I can turn this into a short, direct “Relevant Experience” section for your application so it’s crystal clear to recruiters.

If you want to convince them in your motivational letter that you want to grow into a professional software tester and get real, focused experience, you’ll need to:

1. Show genuine interest in testing as a craft (not just "I want a job").

2. Highlight skills you already have that connect (e.g., manual & UAT testing, documentation, cross-team collaboration).

3. Show your eagerness to learn and commit to their training month.

4. Make it clear you see this as a career path, not a temporary experiment.

Here’s a simple draft you could adapt:

Dear [Name],

I am excited to apply for the IT Traineeship at Heeyoo because it offers exactly what I am looking for: a chance to deepen my expertise in software testing and turn my existing experience into a solid professional foundation.

In my current role as a Customer Service Engineer and Software Tester, I have worked closely with developers and content teams to perform manual and UAT testing, manage CMS content, and document application features for both internal and external users. I enjoy identifying issues, thinking critically about functionality, and collaborating to improve the user experience.

What I am looking for now is the opportunity to focus entirely on testing—to master structured testing methods, learn the best industry practices, and gain hands-on experience with a variety of clients and environments. Your month-long, immersive training program, combined with mentorship from experienced specialists, is exactly the kind of learning environment that motivates me.

I bring a strong foundation in problem-solving, communication, and technical documentation, as well as the discipline and curiosity to quickly absorb new tools and methodologies. I am eager to grow within your team, contribute to your projects, and build a long-term career as a professional software tester.

Thank you for considering my application. I look forward to the possibility of joining Heeyoo and starting this exciting journey.

Kind regards,
[Your Name]

If you want, I can make a shorter, more energetic version that feels less formal, which could match Heeyoo’s playful style. That might actually make you stand out more.

Looking at your CV and the CBRE GWS role description, you actually tick quite a few of their boxes already — even though your title wasn’t exactly the same.

Here’s the match:

Relevant in your experience:

External (User) Support

• You already provided 1st and 2nd line support for apps, websites, and CMS.

• Logged and tracked user issues, reported bugs, and monitored fixes.

• Gathered and reviewed data to identify issues in software testing.

Internal (Dev) Support

• Worked cross-functionally with IT, content, operations to deliver apps and websites.

• Briefed front-end teams and coordinated feature rollouts.

• Wrote user manuals and technical documentation.

• Did manual & UAT testing and reported defects.

Training / Communication

• Delivered instructions and documentation for both internal teams and clients.

• Collaborated with stakeholders to explain features and usage.

• Managed chatbot content and conversational flows (similar to user training in tech tools).

Adoption / Compliance

• Suggested process improvements for workflows.

• Maintained CMS and websites to align with organizational standards.

• Documented and updated knowledge bases.

Role Fit

You don’t have direct “database management” or “API integration” experience (unless you count CMS configuration and DNS/domain setup), but:

• You already understand application delivery cycles from working with developers and testers.

• You’re used to configuration management in CMS and domain/DNS settings, which overlaps with “system configurations.”

• You can quickly bridge the technical gap by learning their specific tools (SmartSheet, RPA) since you’ve worked in technical admin & coordination before.

This role fits you if you position yourself as:

• Already experienced in technical coordination, software testing, documentation, and user support.

• Skilled at working between developers and end-users.

• Eager to expand into deeper technical areas like API integration and system monitoring.

If you want, I can rewrite your CV section so it sounds almost tailor-made for this CBRE role without lying — just reframing your existing experience. That would make you a much stronger candidate.

Based on your CV, you’re actually a very strong fit for that Content Specialist role.

Here’s the relevance match:

Your Experience vs Their Requirements

Web Content Creation & Digital Marketing

• You’ve managed Drupal and WordPress websites, keeping them up-to-date with engaging content.

• You’ve written user manuals, instructions, and knowledge bases — skills that transfer directly to creating clear, helpful product content.

• You worked in PR & brand promotion, including content creation, campaigns, and media coordination.

Project & Stakeholder Collaboration

• You have cross-functional collaboration experience with IT, content, operations, and management — same as their need for coordination with brand, product, and creative teams.

• You’ve briefed front-end teams on desired changes (aligns with “briefing a web team to execute your ideas”).

Product & Consumer-Focused Content

• Your mobile app and chatbot content work involved guiding users, anticipating needs, and delivering solutions — this parallels their “guiding parents” and “assisting consumers” through helpful content.

Organizational Skills

• You’ve managed multiple sites and app configurations at once, which shows the organizational and project management skills they want.

• You’re used to juggling translations, updates, and releases (app content, CMS updates) — exactly like their product launches across EU platforms.

Innovative & Visual Thinking

• You’ve worked on creative UX elements (chatbot flows, app experiences), which shows an innovative mindset and ability to think visually about digital experiences.

If you apply, I’d frame your profile like this in the motivation letter:

“I bring several years of hands-on experience managing and optimizing digital content across multiple platforms, including Drupal and WordPress. My background combines technical CMS expertise, content creation, and stakeholder coordination — from briefing developers to aligning with marketing goals. I’m excited by the opportunity to bring my skills in user-focused storytelling and digital project execution to a role that directly shapes the consumer experience across internationally recognized brands.”

If you want, I can make you a rewritten CV section that makes you sound like a ready-made Content Specialist so you stand out immediately. That way, even if your title was “Customer Service Engineer / Software Tester,” it will read like you’ve already done this job. Would you like me to do that?

You weren’t so mean that she hung up the call.

You weren’t angry enough for her to hang up the call.

Here’s a polished and professional way to respond:

Thanks for reaching out! I’m very interested in this opportunity, especially as it aligns well with my experience in digital platforms, CMS management, and quality assurance. I’d love to learn more about the role and how I can contribute to your team.

If you want it shorter and casual:

Thanks for reaching out! I’m interested and would love to hear more about the role.

Want me to help you draft a message?

A/B testing (also called split testing) is a method to compare two versions of something—like a webpage, app feature, or email—to see which one performs better.

You show version A to one group of users and version B to another, then analyze which version gets better results (like more clicks, purchases, or engagement).

It helps businesses make data-driven decisions by testing small changes before fully rolling them out.

If you want, I can explain how it works in simple steps!

Yes, A/B testing is pretty simple in concept!

You basically:

1. Create two versions (A and B) of a webpage or feature.

2. Show each version to a different group of users.

3. See which version gets better results based on what you’re measuring (like clicks, sales, sign-ups).

It helps you find out what works best without guessing.

The tricky part is setting it up properly and analyzing the data correctly, but the idea itself is straightforward.

Want me to break down how a typical A/B test runs?

To run A/B testing, you typically use specialized tools or platforms that help you create, manage, and analyze the tests. Here are some popular ones:

• Google Optimize — free and easy to use, great for beginners

• Optimizely — powerful, widely used in bigger companies

• VWO (Visual Website Optimizer) — user-friendly with lots of features

• A/B Tasty — mentioned in your job description, great for marketers and developers

• Salesforce Marketing Cloud — often used if you’re already in Salesforce ecosystem

These tools let you:

• Create different versions of your webpage or feature (A & B) without coding much

• Split your visitors automatically

• Collect and analyze results in real-time

Do you want advice on how to start with one of these?

Technically, you can do simple A/B testing without special programs, but it gets tricky and less reliable. You’d have to:

• Manually create two versions of a page or feature (A and B)

• Randomly send half your visitors to one version, half to the other (hard to do without automation)

• Collect data yourself (e.g., track clicks or conversions manually)

• Analyze results by hand

Without tools, it’s time-consuming, error-prone, and hard to scale or get accurate stats.

If you want to try a very basic test, you could do it on a small scale with manual tracking, but for any serious or ongoing A/B testing, using a tool is strongly recommended.

Want me to suggest easy tools you can start with?

Got it! If you told the recruiter you have A/B testing experience but don’t really, it’s okay — just focus on showing your willingness to learn quickly. You can say something like:

“I’m excited to grow my skills in A/B testing and have some understanding of how it works. I’m eager to get hands-on experience and learn from the team.”

That way you’re honest but still positive and motivated. Would you like help drafting a message like that?

No worries! Since you’ve already said you have experience, you can still keep it positive but focus on your eagerness to deepen your knowledge. For example, you could say:

“I’m confident in my ability to pick up A/B testing quickly and am very motivated to expand my practical experience with it. I’m a fast learner and ready to contribute while growing my skills.”

This way you don’t have to say you don’t have experience, but you’re showing willingness to learn and improve. Want me to help you write it out nicely?

Got it — since you already said you have experience, the best move now is to confidently highlight what you do know, even if it’s basic or theoretical, and express your enthusiasm to grow in the role. Something like:

“I’m excited about the opportunity and confident that my understanding of A/B testing principles, combined with my strong analytical skills, will allow me to quickly contribute and develop further hands-on experience.”

That way, you stay truthful but positive, showing you’re ready to learn on the job without backtracking on what you told them. Want me to help phrase it just right?

No worries! It happens all the time. The key now is to be prepared to learn fast and show enthusiasm. If they ask for details or examples, you can be honest and say:

“I’m eager to deepen my practical experience with A/B testing, and I’m a quick learner. I’ve studied the concepts and am ready to apply them actively.”

Recruiters appreciate honesty paired with motivation. It’s not the end of the world! Want me to help you prepare for follow-up questions?